- Thank you for shopping with BukuHarimau Dotcom. After your order is received. We will prepare the package for delivery and send it to our logistic partner.
- All orders are shipped using our chosen logistics partner. We currenty only ship domestic orders with Poslaju. Once dispatched out, the tracking information will be updated in the system for your perusal. You may access this when you are logged into your BukuHarimau Dotcom shoppers account.
- Cost of shipping is automatically calculated by the total weight of your order.
- During peak order period do allow a delay of between three (3) to seven (7) business days from the date of your order. You can always check the status of your order in teg My Account section after you log in.
- Here are the different stages of the delivery order status
- If by chance you have still not received your order after 30 working days due to goods being Lost-in-delivery, you are advised to contact our Customer Service Team. We can then assist in tracking your order and advising on the status of the parcel's delivery.
|Stage 1 - Order Received||The system has received your order.|
|Stage 2 - Order Is In Queue||Our personnel has verified your order and place it in the process for packing queue.|
|Stage 3 - Order Ready To Ship||Your package has been packed and tracking number issued.|
|Stage 4 - Order Is With Poslaju||Your package has been picked up and is on the way to you.|
|Stage 5 - Order Completed||Your have received the package based on the tracking info provided.|